Shipping policy

We will fulfill all packages within 2 business days from time of order. Once shipped, orders in the US typically take 3-5 days, and International orders take 2-3 weeks. There are times when there are unforeseen delays out of our control. 

Information about International Shipping

Countries we currently ship to: 

Canada, Hong Kong SAR, Japan, Singapore, South Korea, United Arab Emirates, Austria, Belgium, Bulgaria, Croatia, Denmark, Finland, France, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, South Africa, Belize, Costa Rica, Dominican Republic, Guatemala, Honduras, Argentina, Brazil, Chile, Colombia, Paraguay, Uruguay, Venezuela, Australia, New Zealand, Samoa, Mexico 
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For all deliveries outside of the United States, in addition to appropriate international shipping charges, you will be responsible for any and all local taxes, duties, tariffs or other similar charges or impositions (including VAT) associated with your purchase, if any. By placing your order, you are agreeing that you will be responsible for and will pay, as due, all such charges, as applicable.

**Please note that due to the pandemic, International packages are experiencing delays**

Packages may take up to 14 business days (or more depending on customs) to reach their final destination. **Now up to 28 business days**

All applicable customs fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that we state the value of your order directly on your package – the value is the retail cost.  Be Free cannot mark any package(s) as a “Gift” in order to avoid customs and duties fees.

Please note that on rare occasions, customs agents may delay the delivery of some packages at their discretion.

If the due charges are not paid, the merchandise will be returned to our warehouse and you will not be refunded any of the shipping charges.  

For more information on customs and duties charges, please contact your local customs office.

Once a shipment has left domestic handling and entered international borders, Be Free is no longer responsible for the tracking of said shipment. All inquiries, from the time of entering international borders, must be taken up by the customer with their local delivery service.